Frequently Asked Questions

If you want immediate answers, look through the answers to frequently asked questions below.

General FAQ

You can easily signup during checkout. It's FREE. PayPal is just a third-party credit card processor that accepts Visa, Mastercard, American Express, Discover and Bank payments. When you checkout, you will be redirected to a secure PayPal checkout page in which you enter your billing and credit card details and create your account.

Free Widget FAQ

Ensure the following:

  • the instagram username entered is correct
  • your instagram photos or profile is NOT set to private. If you wish to display photos from a private instagram account, connect via instagram first by clicking on the "Sign In" button on the top right corner of before generating your code.
  • the rows or cols are not set to 0
  • if filtering by username only, make sure the hashtag is blank
  • if filtering by hashtag only, make sure the username is blank
  • if filtering by both hashtag and username, make sure photos posted by the specified username with the specified hashtag actually exist

Yes, the widget automatically updates the gallery every 2-3 hours.

Photos that are just posted on Instagram may not show up immediately as the widget automatically updates the gallery every 2-3 hours.

Pro Widget FAQ

Please see this page.

There may be a jQuery conflict. Try removing